I ship domestically in India via DTDC & Bluedart and internationally via DHL, Fedex, and Aramex. Rates and delivery times will be calculated on the website once your order is placed.
Typically, domestic shipping times are 3-5 days, and international shipping times are 10-15 days.
If you prefer a different shipping time or method, please get in touch with me on info@theriyanka.com at the time of placing the order.
After you place an order, an email confirmation will be sent.
The process with my craftsmen involves having to buy the raw material and sending it to them with the order details, who’ll then take between 3 – 4 weeks to make the product. Before you have it in your hands, my team will have done a thorough quality check.
Once the order has been dispatched, I’ll send you an email confirmation and the tracking number. You may check and track the delivery status of your orders with my logistics partners.
There might be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout so that the courier company can contact you in case of any unforeseen circumstances.
If you’d like to make special requests for quicker delivery, please do write to me at info@theriyanka.com and I will try my best to accommodate it.
Meanwhile, I’m working towards making this process faster, even as you read this.
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs. Where possible, we will try to charge these at checkout, although this may not always be possible. Please check your cart for a breakdown of taxes, duties and other charges.
I accept payments via most Indian and International credit and debit cards. For customers with Indian bank accounts, you can also use NetBanking.